Istotna informacja od banku: Przelewy mogą się opóźnić z powodu Wigilii i Sylwestra.
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Banks and Christmas: Potential Disruptions in Services
Christmas is a period when bank employees are not working. Those relying on uninterrupted electronic banking services during the holidays might not be pleased with the recent announcement made by BNP Paribas. It’s likely that other banks will soon follow suit and inform their customers about limitations and operational hours.
BNP Paribas Communication Initiative
At the start of December, BNP Paribas initiated an informative campaign aimed at customers. This announcement doesn’t specifically concern their usual electronic banking services. The bank staff clarifies that during the Christmas period, disruptions are expected due to altered operating hours. „Dear customers, on Christmas Eve and New Year’s Eve this year,” BNP Paribas stated in a special communication.
Changes in Banking Operations
The details concerning banking services during the Christmas period can be divided into three sections. Different hours for processing transactions apply to those submitted traditionally and electronically, both domestically and internationally. According to the bank’s communication, paper form transactions at the Banks’ Customer Centres will face different restrictions.
This applies to both domestic transactions (including within the bank) and international transactions across all settlement systems. A significant announcement from BNP Paribas informs customers about changes relevant to payment operations. On December 24 and December 31, the hours for accepting transactions within the bank are reduced as follows:
- Transactions submitted after the specified hours won’t be processed immediately.
- Transfers will be processed by external settlement systems on December 27, 2024, or January 2, 2025.
Internal and International Transfers
For international transfers, BNP Paribas clients must be prepared for delays. However, the bank does not anticipate changes for internal transfers.
Adjustments for Transfers and Transactions
Christmas Eve and New Year’s Eve also bring changes for individuals waiting for transactions. On December 24 and 31, BNP Paribas customers receiving transactions from external settlement systems will have their accounts credited by 4 p.m. upon reception of a domestic transfer via Elixir or Sorbnet systems. Meanwhile, it’s important to note that domestic transfers via the ExpressElixir system will be processed around the clock, ensuring no changes on that front.
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